{"id":818,"date":"2020-05-31T18:25:47","date_gmt":"2020-05-31T18:25:47","guid":{"rendered":"https:\/\/socialplanner.io\/blog\/?p=818"},"modified":"2023-02-19T13:21:21","modified_gmt":"2023-02-19T13:21:21","slug":"social-media-engagement","status":"publish","type":"post","link":"https:\/\/socialplanner.io\/blog\/social-media-engagement\/","title":{"rendered":"Social Media Engagement &#8211; How To Get It Right (2023)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Social media engagement can be a tricky thing to master or even get right. If you don\u2019t have the right approach, you won\u2019t get the kind of engagement that is good for your business. That\u2019s why we will show you how to get it right. We will discuss what exactly social media engagement is and how the ways to increase yours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The social media marketing industry is growing ever-bigger with more and more companies making use of its benefits. <\/span><a href=\"https:\/\/keap.com\/business-success-blog\/marketing\/social-media\/best-social-media-marketing-stats-and-facts\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">More than $89 billion<\/span><\/a><span style=\"font-weight: 400;\"> has been spent on social media advertising in 2019 alone. If you\u2019re not using it as part of your digital marketing strategy, what are you even doing?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you didn\u2019t know enough about social media marketing and engagement, stick around, we will show you the way.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s get right to it.<\/span><\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"font-size: 36pt;\">What Is Social Media Engagement?<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">In the shortest possible terms, social media engagement is when people interact with your brand on social media.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This engagement can happen in many forms. You\u2019re most likely to see it in the form of comments, shares, follows, likes, retweets and click-throughs. Basically, any way that people are reacting to and interacting with your social media accounts like Facebook and Twitter is classified as social media engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This engagement is important to see how successful your social media marketing strategies are and if you\u2019re accomplishing your desired goals.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The point of social media is to be social but many brands and companies get it wrong. That\u2019s why their campaigns fail and they don\u2019t see the results they were hoping for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Usually, they take one of two approaches. Either they focus completely on themselves or they invite users to share in their social media experience.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Which one do you think has the most success?<\/strong><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Rather than having a one-sided dialogue about your brand on social media, you should be engaging with your audience. It\u2019s that simple. Of course, doing this takes many forms and can be done in various ways.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No following wants to talk to a faceless brand, so show them your human side. They want real people to talk to and have real connections with. Good engagement will show your followers and audience that there are real people behind your brand. This will increase trust and brand loyalty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One way to really show your audience that you are open and ready for engagement is by answering questions and giving support. Nike, the well-known brand, actually has a whole Twitter account dedicated to customer support. This has boosted their social media engagement and loyalty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">GoPro has more than 16 million Instagram followers, over 2 million Twitter followers and more than 10 million Facebook followers. Why? Because they know how to create value on their platforms. The brand is constantly interacting with customers and showing their human side.<\/span><\/p>\n<blockquote class=\"instagram-media\" data-instgrm-captioned data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/CAqC_PkH060\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"12\" style=\" background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:658px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\">\n<div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/CAqC_PkH060\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\"> <\/p>\n<div style=\" display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg width=\"50px\" height=\"50px\" viewBox=\"0 0 60 60\" version=\"1.1\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\" color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\"> View this post on Instagram<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\" background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\" width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\" width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\" background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\" width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<p><\/a> <\/p>\n<p style=\" margin:8px 0 0 0; padding:0 4px;\"> <a href=\"https:\/\/www.instagram.com\/p\/CAqC_PkH060\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" color:#000; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none; word-wrap:break-word;\" target=\"_blank\">Photo of the Day: Getting crafty like a #HomePro with @chalta_firtaa \ud83e\uddf5 \u2800\u2800\u2800\u2800\u2800\u2800\u2800\u2800\u2800 Capture creativity at home + submit your #GoPro content to the #HomePro challenge at GoPro.com\/Awards for the opportunity to earn cash. \ud83d\udcb0 \u2800\u2800\u2800\u2800\u2800\u2800\u2800\u2800\u2800 @GoProIndia #GoProIndia #GoProAwards #Portrait #Sewing<\/a><\/p>\n<p style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\">A post shared by <a href=\"https:\/\/www.instagram.com\/gopro\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px;\" target=\"_blank\"> GoPro<\/a> (@gopro) on <time style=\" font-family:Arial,sans-serif; font-size:14px; line-height:17px;\" datetime=\"2020-05-26T15:59:41+00:00\">May 26, 2020 at 8:59am PDT<\/time><\/p>\n<\/div>\n<\/blockquote>\n<p><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"font-size: 36pt;\">Importance Of Social Media Engagement<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">While building brand loyalty and creating a safe environment for your followers is important, there are many other reasons why engagement matters.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your brand needs to build and enhance your relationships with your audience and social media platforms are awesome for doing that.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Engagement helps to show social proof of how good your brand\u2019s products or service is. Your audience will see that you have many people who like your brand and notice all the engagement you\u2019re getting. This will go a long way towards them deciding that if so many people are happy with you, they will be too.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your marketing reach is also greatly expanded with social media engagement. Because your audience can be global, your reach goes beyond just where you are based. People from all over the world can contact you and interact with your brand. As you can guess, this means that people everywhere can become customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another important benefit of social media engagement is brand awareness. This flows in with your marketing reach. If more people are engaging with your brand, more are seeing and becoming aware of you. When someone likes or shares something on your social media account, their friends will see you. In the long run, this is great and free advertising.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is also important to measure your social media relationships and keep an eye on how they are performing. Any social media interaction with a community member or customer can result in positive results for your brand. Watch the long-term and short-term effects of your interactions to see if your strategies are working.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hav<\/span><span style=\"font-weight: 400;\">ing a good strategy is vital. Without a plan of action, there is no order to what you do and your results will be chaotic.<\/span><\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"font-size: 36pt;\">Increasing Your Social Media Engagement<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">It may not sound like something you need to do, but you should have a very well-thought-out plan. You may wonder why you need to strategise your interactions with your audience on social media. Well, every action has a reaction, right? The way you handle your audience on social media does too. So, if you want good reactions, you need to have a strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a proper strategy, you will make the most of every single engagement on your social media accounts. Naturally, this will benefit your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, the strategies that you have will be different from the strategies that other companies have. There is no \u2018one size fits all\u2019 strategy. However, there are some key points that every strategy needs to address.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They are:<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Goal Definitions<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You need to know every goal that you wish to accomplish with your social media engagement. This will be influenced by what your brand has on offer what will suit your company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Have a clear outline of how you will use engagement to benefit your brand or company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An educational account, for example, will be focused on sharing advice and resources while also answering questions.<\/span><\/p>\n<h3><span style=\"font-size: 18pt;\"><strong>Some examples of goals:<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">Finding new leads<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Improving brand perception<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Getting feedback from audience<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Providing important information<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Reaching wider audience<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Know Your Audience<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We talk about this often when discussing marketing strategies. Knowing who you\u2019re talking to is vitally important. If you don\u2019t, how will you know what to say?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have to get into your audience\u2019s head, so to speak. You have to give them what they want to see from your brand on social media. <\/span><span style=\"font-weight: 400;\">If you just guess what your audience wants, you will not get the kind of engagement that you want and need.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Spend a lot of time on getting to know your audience\u2019s needs, pain points, desires and wants. Then work on plans on how you can offer solutions and give your audience exactly what they\u2019ve been looking for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you listen to your audience, you will get a lot of social media engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take a look at this example from Pop-Tarts. By asking their audience how they like to use their popular treats, they got a lot of engagement.<\/span><\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">pls join this heated debate <a href=\"https:\/\/t.co\/emarUm8mYY\">https:\/\/t.co\/emarUm8mYY<\/a><\/p>\n<p>&mdash; Pop-Tarts (@PopTartsUS) <a href=\"https:\/\/twitter.com\/PopTartsUS\/status\/1260357712019435521?ref_src=twsrc%5Etfw\">May 12, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Offer Valuable Content<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There are many ways that you can go about <\/span><a href=\"https:\/\/socialplanner.io\/blog\/how-to-be-a-boss-at-creative-content-creation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">creating great content that will be of value to your audience<\/span><\/a><span style=\"font-weight: 400;\">. If you need a few ideas, check out our guide <\/span><a href=\"https:\/\/socialplanner.io\/blog\/content-strategy-for-2020-what-you-need-to-know\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">\u2018Content Strategy For 2023\u2019<\/span><\/a><span style=\"font-weight: 400;\">. We share lots of important and useful ideas and advice that will point you in the right direction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are struggling to find fresh ideas, you can always consider <\/span><a href=\"https:\/\/socialplanner.io\/blog\/top-10-content-curation-strategies-to-make-the-most-of-in-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">content curation<\/span><\/a><span style=\"font-weight: 400;\">. Even the most seasoned content creators share content from industry leaders or influencers. It helps to add more value to what they already have. If you have a decent content marketing strategy, chances are you\u2019ll have content curation as one of your plans.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many places where you can introduce your audience to your curated content. You can do so on social media, in emails, on your blogs and in your newsletters. Wherever you are sharing your own content, there is a place for curated content.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Always Remain Topical<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is one of the best ways to always get social media engagement from your audience. Make sure that you are always topical and \u2018in-the-know\u2019 about the trending events that matter to your audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you stay aware of what is going on, you will find that you don\u2019t have trouble creating new content. You will have something to talk about with your audience. And this equals organic social media engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re part of the current trends, you can easier and more effectively connect with your audience. They will also see that you know what matters to them and are involved in your community. <\/span><span style=\"font-weight: 400;\">Examples of trending content are pop culture news, trending hashtags, sports events and holidays.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example of Nike staying on top of trending news. With the protests about racism in America being on everyone\u2019s minds, they joined the conversation.<\/span><\/p>\n<blockquote class=\"instagram-media\" data-instgrm-captioned data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/CAygJoHABcX\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"12\" style=\" background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:658px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\">\n<div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/CAygJoHABcX\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\"> <\/p>\n<div style=\" display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg width=\"50px\" height=\"50px\" viewBox=\"0 0 60 60\" version=\"1.1\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\" color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\"> View this post on Instagram<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\" background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\" width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\" width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\" background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\" width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<p><\/a> <\/p>\n<p style=\" margin:8px 0 0 0; padding:0 4px;\"> <a href=\"https:\/\/www.instagram.com\/p\/CAygJoHABcX\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" color:#000; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none; word-wrap:break-word;\" target=\"_blank\">Let\u2019s all be part of the change. \u2800 \u2800 #UntilWeAllWin<\/a><\/p>\n<p style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\">A post shared by <a href=\"https:\/\/www.instagram.com\/nike\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px;\" target=\"_blank\"> Nike<\/a> (@nike) on <time style=\" font-family:Arial,sans-serif; font-size:14px; line-height:17px;\" datetime=\"2020-05-29T22:50:05+00:00\">May 29, 2020 at 3:50pm PDT<\/time><\/p>\n<\/div>\n<\/blockquote>\n<p><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Have In-Depth Brand Personas<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you have a clear image of who your audience is, you will know exactly how to speak to them. With good brand personas, you will be able to give your brand a personality that is relatable for your audience. You will be able to connect with your audience and this will drive social media engagement heavily.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating brand personas take a lot of time and research. This goes beyond simply knowing who your audience is. With brand personas, you know your audience\u2019s hobbies, income, dislikes, preferences, social standing, age and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having this information goes a long way to being the kind of brand that your audience wants to reach out to and engage with.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Proactive Engagement<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You don\u2019t want to sit around and wait for your audience to start engaging with you. Go after them and be proactive. (Just don\u2019t be overbearing or aggressive!)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How can you be proactive? Answer direct messages as they come in, respond to comments and mentions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If someone is out there mentioning your brand, make sure you know and react appropriately. Thank them for thinking about you. If they are complaining, reach out and try to solve the issues as quickly as possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Show your audience that you are there and ready for them. Social media engagement doesn\u2019t only have to take place in your account\u2019s comment section. It can happen anywhere that your audience is spending time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With good proactive engagement, you could even create buzz around your brand yourself. This is promotion that you don\u2019t pay for and that doesn\u2019t feel like a sales gimmick.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Make Time\u00a0<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It can be difficult to dedicate the necessary time to your social media accounts. That\u2019s why it would be wise to appoint someone to do this full-time. Don\u2019t allow whoever is in charge of your social media engagement to get lost in the social media vortex. (It\u2019s easy!)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider also having a schedule that determines when you share content with your audience. Perhaps make use of a tool such as <a href=\"https:\/\/socialplanner.io\/blog\/socialplanner-why-you-need-a-social-media-calendar-and-scheduling-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">SocialPlanner<\/a>. It will help you save a lot of time and prevent minor panic attacks when searching for fresh content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Try to always have someone who is ready and able to react to mentions, questions and direct messages. Of course, no one can work 24-hours a day so have a plan for when your accounts will be \u2018inactive\u2019. Make sure your accounts are not inactive during the peak times when your audience is most active.<\/span><\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"font-size: 36pt;\">Tools To Help With Social Media Engagement<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">There are many tools that will be useful for engaging with your audience and we will discuss some of our favourites here. You can use some of them or all of them, it\u2019s up to you and your brand to make that decision.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Social Plugins\u00a0<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You will find that <\/span><a href=\"http:\/\/www.socialtechnologyreview.com\/articles\/social-plugins-what-are-social-plugins-and-how-can-they-improve-your-web-site\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">there are many social plugins available<\/span><\/a><span style=\"font-weight: 400;\"> that can help increase engagement. One such tool is Facebook Share API and this allows your followers to share your content and posts on their pages. Even content from your websites can be shared thanks to this tool.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This will increase user engagement as well as your visibility and reach. There are many, many more plugins so do some research about them.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Live Videos<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.martechadvisor.com\/articles\/social-media-marketing-2\/the-importance-of-video-content-on-social-media\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Videos are a very popular media format<\/span><\/a><span style=\"font-weight: 400;\"> and are known to increase social media engagement a lot. It certainly does so more than images do. But that doesn\u2019t mean you shouldn\u2019t use images or plain posts. Just work in a few videos every now and then.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Live videos are much more appreciated than pre-recorded videos &#8211; people like seeing things \u2018in the moment\u2019. In addition, these videos allow your users to interact with you in real-time, boosting engagement.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Conversations<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A very simple but effective tool for increasing your social media engagement is having conversations. You can ask your audience questions, request some feedback from them and even create polls.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This will show your followers that you value their opinions and input. And, of course, when they answer or reply, your engagement goes up.<\/span><\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"font-size: 36pt;\">Track Your Social Media Engagement<\/span><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Of course, you will want to track the success of your strategies and find out if they\u2019re being as useful as you hoped. There are specific ways to do this and it will be different depending on the platform in question.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a brief look at how to track your social media engagement on the most popular platforms (which you really should be using).<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Facebook<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Fortunately, Facebook Analytics gives you a robust and useful dashboard that has more than one way of tracking engagement. You can keep tabs on page insights over periods of a day, a week or 28 days. You can also look at posts that are worth boosting with an advertisement. These are the pages that received a lot of engagement already. It is also possible to see how many people have liked your posts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reach of your Facebook posts can also be monitored with Facebook Analytics. This can be useful for any marketing strategy.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Twitter<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This social media platform also has a set of tools that will help you keep an eye on your performance. You can track your monthly performance to see followers, impressions and mentions. Impressions are the number of times that a certain tweet has been seen by Tweeps.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also see how many times users have interacted with your tweets. This is great for seeing if your engagement is reaching the levels you want it to. The retweets, likes and comments your tweets get are your engagements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, you will be able to get demographic information about your audience such as gender, location and thematic interests. Having that could help you get a better idea of your brand personas.<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Instagram<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Brands who have business profiles (you really should) will be able to keep track of their performance through Instagram Insights. You will see all your impressions and your reach with this data. It is also possible to see profile visits and website clicks, which shows engagement.\u00a0<\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>Snapchat<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can see if you\u2019re getting any social media engagement on Snapchat by looking closely at your view time, unique views and the screenshots taken of your content. Snapchat is a very busy and quick-moving platform so you may have to work harder to get engagement here.<\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 36pt;\"><strong>Final Thoughts On Social Media Engagement<\/strong><\/span><\/h2>\n<p>Social media engagement measures your likes, comments and shares, likes and is a common metric for evaluating social media performance. Although it doesn&#8217;t necessarily translate to sales, getting your engagement right goes a long way to increasing your marketing success.<\/p>\n<p><span style=\"font-weight: 400;\">There you have it &#8211; the main points of getting social media engagement on your accounts. Of course, these ideas and tips will only help you to go in the right direction. The actual work is up to you. If you want to learn more about digital marketing, be sure to <\/span><a href=\"https:\/\/socialplanner.io\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">visit our blog<\/span><\/a><span style=\"font-weight: 400;\">. We love sharing tips, advice and useful information with our readers.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Social media engagement can be a tricky thing to master or even get right. If you don\u2019t have the right approach, you won\u2019t get the kind of engagement that is good for your business. That\u2019s why we will show you how to get it right. We will discuss what exactly social media engagement is and  &#8230;<\/p>\n","protected":false},"author":1,"featured_media":892,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[3,2,9],"tags":[],"class_list":["post-818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing","category-social-media-marketing","category-social-media-tips"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/posts\/818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/comments?post=818"}],"version-history":[{"count":2,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/posts\/818\/revisions"}],"predecessor-version":[{"id":27787,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/posts\/818\/revisions\/27787"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/media\/892"}],"wp:attachment":[{"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/media?parent=818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/categories?post=818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/socialplanner.io\/blog\/wp-json\/wp\/v2\/tags?post=818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}